Graphic Design

Submitting Files - Final Checklist:

CDman considers 'final' design files to be electronic artwork submitted using our templates and created on one of the following programs:

Adobe Illustrator (version CS or newer)
Adobe InDesign
(version CS or newer)

These main layout files should be saved in their native format. Do not export as .EPS, .PDF, .JPG etc. If you do not have the programs listed above, Adobe offer FREE 30 days trials of these titles from their website www.adobe.com 

ARTWORK ISSUES ARE THE #1 REASON FOR ORDER DELAYS & EXTRA CHARGES.

1. Use Our Templates

2. Follow Our Artwork Guidelines - Read This Tutorial

3. Do Not Send Us Artwork Files That We Do Not Support
Click here
to review our software requirements, listed earlier in this tutorial.

Avoiding Delays

To avoid hassles with fonts and missing images during pre-flight, before you save your Illustrator or InDesign files:

  • Convert all text to outlines
  • Embed all images

Embed Your Fonts: (Illustrator or Indesign) First be sure you have made backups. Now, make sure all your artwork elements and layers are unlocked, then from the menu bar, choose SELECT > ALL (select all). Now everything is selected. From the menu bar choose TYPE > CREATE OUTLINES (older versions say, "CREATE PATHS").

This turns all your text (which was looking up it's shapes and style via a font file in your system folder) into self-contained lines on the page. When CDman outputs your job you will never get a hold with "font files not found" error messages. Be sure to save a backup with fonts so that you can fix typos later if need be. You can not use the text tool to modify text once that text is outlined.

You can verify if the procedure worked by opening your Document Info pallet: WINDOW , DOCUMENT INFO (older version access this palette via FILE , DOCUMENT INFO, then click the top right arrow, fly out menu, and turn off the "Selection Only" check box, this will give you info on ALL the Fonts:

If you still see fonts listed after converting to outlines, some text is either locked on the page layout or on a locked layer. You can use the menu: Type , Find Font, to help you locate the text using a particular font.

FYI: If you use the text tool and don't end up adding text with it, that text 'box' will still sit on your design page as a 'live' piece of text - even with no text in it. Use the Find Font command to locate these empty text commands. If you don't, and you're trying to outline your fonts you'll probably miss the empty text, which can cause problems in pre-flight as it may show up as a 'missing font'.

Embed your images: Linked images are convenient during the design phase since changing the image in Photoshop will dynamically change once you go back to Illustrator and see your changes. Once you are done and are ready to submit your final layout file, there is no need to keep these images linked since it is much easier to upload a single Illustrator or InDesign file.

First verify if you actually have linked images: (menu: window, document info)

The document info palette is a very important tool. Use it to avoid problems. You can see in the above screen shot that we have a linked RGB image which needs to be converted to CMYK for printing and that it's resolution is too low. It should be minimum 300 dots (pixels same thing) per inch.

Once you have verified your images are all good and your fonts are converted to outlines choose: File | Save As

Save your file using it's native *.ai (Illustrator) or *.ndd (InDesign) extension in the file name. (new CS2 versions may indicate Adobe PDF) but the extension should NOT be PDF.

Then, ensure the 'Include Linked Files' is checked:

If "Include Linked Files is greyed out, it means your images are already embedded and you can proceed.

By selecting 'include linked files' your saved document will now contain the images and therefore you do not need to include a folder of images, just the final Illustrator or InDesign file is needed.


We accept artwork in the following ways:

  • Web Upload (see link bottom of this page)
  • CD-R

Price list for file fixes:

Quick typos (eg. 1 or 2 simple spelling mistakes) Image replacement (eg. 1 or 2 images in ONE file) Or fixes requiring less than 10 minutes tech time = FREE

Multiple typos Multiple image replacement Or fixes requiring more than 10 minutes Billed at $100 per hour in 15 minute increments (min charge = $25.00)

**Note that the time required to make modifications is determined at our sole discretion. Please be aware that fixes that might take you or your designer 5 minutes could take us longer for something as simple as having to load fonts and restart an application. To avoid additional charges, please be sure to carefully proof-read all of your text and prepare your archive properly - be sure to provide us with everything in its final state so you won't have to bother with changes and fixes.


 

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